By Cloud Granite Ltd

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Integrations

What connects, and where it stops.

18 connections. Every one states which capabilities it exposes, what data crosses the boundary in each direction, what permissions are requested, and what it will not do.

One rule governs this whole catalogue, and it is the one worth reading before any individual page: connecting is not granting. A connected system contributes narrow capabilities to the registry and grants nothing. Every agent is still given each capability individually, and most working agents hold three or four. Nothing below hands an agent a login, a credential or a database.

Customer data

Customer record

Customers, contacts, ownership and relationship history.

Finance

Finance ledger

Invoices, payment status, disputes and arrangements.

Payments

Whether a payment arrived. Nothing about the card.

Communication

Company mailbox

Read assigned conversations. Send from your own domain.

Email delivery

For sending when you would rather not connect a mailbox.

Calendar

Take an open slot. Never move an existing meeting.

Team chat

Where approvals and notices reach your team.

Service

Service desk

Cases, status, history and escalation.

Content & website

Website platform

Read what is live. Draft a change. Never publish.

Approved knowledge

The claims your company has approved. Read-only to agents.

Advertising & analytics

Advertising platform

Pause unattended. Increase only with approval.

Product analytics

Usage signals, aggregated by default.

Web analytics

Traffic, conversion and page performance.

People & governance

Workforce directory

Roles, responsibilities and who approves what.

Governance register

Obligations, owners, evidence and review dates.

Consent engine

Read consent state. Absent means refused.

Developer

Your own service

Expose your own API as a permissioned capability.

Events and webhooks

Trigger agents from your events. Receive theirs.

Not on the list?

A documented read API and a handful of lifecycle events cover the system every software business has and nobody has integrated.

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