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← Observability

Observe

Agents handle the routine. Humans handle the exceptions.

The point of an agent is to reduce work, not to produce another dashboard to check. So the default view is not everything that happened — it is the small number of things that need you, with the rest available if you want it.

Exceptions firstStuck before busyWritten summaryQuiet when quiet

The number that matters is the small one

214 invoices checked, three need a decision. A manager opens three items. The 211 are recorded and do not ask for attention.

Agents that need attention come first

One paused agent outranks eight working ones. The ordering is by what is stuck rather than by what is busiest.

A written summary, not only figures

"The content agent is paused because it found two product descriptions that disagree." That sentence is more useful than any chart of its activity.

Silence is a valid morning

If nothing needs you, the platform says so and stops. A product that manufactures a daily notification to prove it is working has misunderstood the job.

Give AI a job.

Build an agent, choose what it can access, define what it may do, and deploy it to work safely across your business.

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