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If you are somebody's customer

We cannot answer for the company whose agent contacted you.

If an agent belonging to a business you deal with contacted you, that agent was acting for them, not for us. They decide what it may read, what it may say and what it holds about you. They are the controller of that data and we process it on their instructions — we are not permitted to disclose it to you on their behalf, and a product that would is one you should be worried about.

If you cannot reach them and believe something has gone wrong with how your data is being handled, write to [email protected] and we will take it seriously.

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